Questions cooperative leaders ask

No. COOPA is built for phones, with big buttons and plain words. If you can send a WhatsApp message, you can record a contribution. You sign in with your phone number and a 4-digit PIN — no email address needed.

On the home page tap New cooperative? Register here, type your cooperative name, your own name, your phone number and choose a 4-digit PIN. Your cooperative is created and your 7-day free trial starts. You will be shown a recovery code — keep it safe.

Yes. You can add members one by one, or upload a list from Excel so all names and phone numbers come in at once. You can also enter what each member already has in savings as an opening balance, with the date it was measured — that is how cooperatives that started years ago move over cleanly.

Yes. COOPA is made for phones first and loads lightly, so it works on ordinary Android and iPhone browsers. You can also add it to your home screen so it opens like an app.

₦150 for each active member every 30 days, after a 7-day free trial. Nothing is charged during the trial, and your exact total is shown on the Billing page before you pay.

Yes. Every contribution and every repayment is saved with its payment date, so a member who paid in October is not counted in September. You can also note which bank the money came from when you post from a bank statement.

Yes. Each member signs in with the phone number and PIN you give them and sees only their own savings, loans and statements — never another member's records.

Yes. Download a monthly PDF statement for any member, plus cooperative-wide reports such as the loan ledger, trial balance, profit and loss, cashbook and year-end dividend sharing.

You can correct or reverse a wrong entry, and every change is written down in an audit trail so the reason is never lost. Opening-balance changes are also recorded.

Yes. Each cooperative's records are kept separate, and the database only ever returns rows belonging to the cooperative you belong to. Members see only their own records; only your cooperative's admins can add or change records.

Use the recovery code you were given when you registered: on the sign-in page tap Forgot PIN?, enter your phone number, recovery code and a new PIN. Your cooperative admin can also reset a member's PIN.

Your records are not deleted. Admins cannot add or change contributions and loans while the plan is inactive, but members can still open the app and view their own records. Pay again and everything continues where it stopped.

Yes. Add your officers as admins so the treasurer or secretary can record contributions too, and remove their access when they leave office.